riverside | Staffing Manager in Greenbrae, CA

Staffing Manager

  • Home Care Assistance
  • 83 Idlewood Rd
  • Greenbrae, CA 94904
  • Full-Time

Responsibilities of this position include:

- Answering & triaging calls from caregivers, clients and prospects
- Managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments
- Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies
- Performing employee trainings and orientations
- Determining optimal staffing match for new/existing clients so that our employees are happy with their placement while clients also give nothing but rave reviews for excellent staff matching
- Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions
- Ability to be on-call 24/7 for after business hour calls and scheduling modifications
- Recruiting, interviewing, screening, hiring and selection of caregivers
- Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities
- Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees
- Assisting with other related duties/projects as assigned