• Home Care Assistance
  • Greenbrae, CA
  • Non-Executive Management
  • Full-Time
  • 83 Idlewood Rd

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Responsibilities of this position include:

- Answering & triaging calls from caregivers, clients and prospects
- Managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments
- Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies
- Performing employee trainings and orientations
- Determining optimal staffing match for new/existing clients so that our employees are happy with their placement while clients also give nothing but rave reviews for excellent staff matching
- Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions
- Ability to be on-call 24/7 for after business hour calls and scheduling modifications
- Recruiting, interviewing, screening, hiring and selection of caregivers
- Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities
- Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees
- Assisting with other related duties/projects as assigned

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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