Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services
Essential Job Duties
Handle phone and emails from customers Call center functions to provide quality customer service Ensure the company establishes and maintains constant communication with customers. Understanding of eBay and eCommerce sites (i.e. LKQonline.com) Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries. Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services. Generate sales from online leads Assumes other duties as assigned.
Associated topics: call center, customer, customer service, customer service representative, guest, representative, service representative, support specialist, telephone activation specialist, trouble resolution